Support

Retro Brain Trainer  ·  We're here to help

Frequently Asked Questions

How do I join the leaderboard?

After completing your first game, a prompt will appear asking you to choose a nickname. You can also go to the Profile screen and tap "JOIN LEADERBOARD" at any time.

How do I delete my account and data?

Go to Settings → Reset All Game Data. This will permanently delete all your local progress and remove your leaderboard account and scores from our servers.

The handwriting recognition isn't working well

Write numbers clearly in the center of the drawing canvas. Use a single stroke and avoid very small or very large digits. The model works best with standard printed digits.

The app is running slowly on my device

The app uses an on-device machine learning model which loads at startup. If your device is older, the first launch may take a few extra seconds. Subsequent launches are faster.

My score didn't appear on the leaderboard

Leaderboard scores require an internet connection at the time of submission. Make sure you are connected to the internet while playing. If you are not yet registered, join the leaderboard from your Profile screen first.

Can I change my nickname?

Nicknames cannot be changed once set. If you want a new nickname, use Settings → Reset All Game Data to start fresh, then choose a new nickname on your next game.

Contact Us

If you have a question that isn't answered here, found a bug, or have a feature suggestion, feel free to reach out. We read every message.

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